Whom are we putting our sites in the hands of?
Lee Anthony is the man behind SEO Themes, creator of one of the most popular Genesis child themes offered by StudioPress, Business Pro. He has also created several premium Genesis child themes like the Studio Pro and Corporate Pro which are available at https://seothemes.com/.
Sridhar Katakam is an active member of the Genesis community and has written over 1000 tutorials on WordPress and customizing Genesis on his site, https://sridharkatakam.com/. Sridhar follows the progress of Genesis with keen interest and helps others on Genesis and WordPress related issues.
How do I sign up for multiple sites?
To subscribe to one of our maintenance plans for more than one site, you need to go through the checkout process once for every site.
If you have many sites please contact us to discuss our bulk pricing options.
Do you provide hosting services?
Does it matter where my site is hosted?
As long as your site is hosted on a decent web host that does not put senseless limitations like turning off the Customizer or blocking WordPress emails, you should be fine.
We recommend StudioPress Sites for hosting.
Can I cancel my maintenance plan at any time?
You can cancel your subscription either in your PayPal account (if you have signed up using PayPal) or by logging into your account.
What is included with support?
Our team is here to provide you WordPress & Genesis guidance and advice.
Support does not include theme or plugin customizations, modifications or code fixes to errors caused by the user.
We do offer custom development services which can be booked via https://genesiscustomizations.com.
What is the difference between Standard Support and Priority Support?
While we do our best to quickly answer every support ticket sent through our help desk, tickets tagged with ‘Priority’ will jump the queue and receive the first and fastest answers from our support team.